Crisis management
Calm heads when you need them most
Crisis management, sometimes known as reputation management, is a highly specialised field of public relations which requires a swift, proactive approach.
Potentially damaging scenarios facing your business come in many different guises and businesses can face many threats to their reputation, from physical dangers to responding to challenges posed by fake news, whistleblowing and social media trolling.
Our public relations support isn’t just there to share the happy times – every business has its ups and downs. We’ll be by your side to help you navigate the stormy waters to ensure smooth sailing ahead.
Cannon PR has experience of handling many potential crisis scenarios in a number of different sectors including healthcare, food and drink, hospitality, professional services, logistics and construction.
We understand there can be many people affected when bad news strikes; from staff and suppliers to the impact upon generating new business.
When a journalist contacts you unexpectedly asking for comment, the natural instinct may be to baton down the hatches and refuse to comment. In most scenarios this can often be the worst course of action.
Our crisis planning services include:
- Out-of-hours support, available 24/7, 365 days a year
- Response planning and implementation
- Internal communications
- Media liaison
- Interview briefings
- Crisis planning and preparation
Potential crisis situations can occur at any time, which is why we provide a dedicated out-of-hours service to ensure you receive the right help at the time when your business needs it most.